Last Revised: Sep 4, 2015



Gold Star Mortgage Financial Group, Corporation (“Gold Star”) is committed to providing the tools necessary for its clients to have the financial flexibility they desire, including counseling them on all of their home financing needs. The purpose of this Policy is to outline how we treat and safeguard non-public personally identifiable information.

Definitions Restrictions

We restrict access to your non-public information to Gold Star personnel who need to know that information in order to provide products or services to you. We maintain physical, electronic, logical, and procedural safeguards that comply with federal regulations in order to guard your nonpublic personal information.

Information We Collect When You Do Business With Us

We collect nonpublic personal information about you from the following sources:

Collecting this information allows us to assist you in meeting your financial goals. We are unable to process your requests without some or all of this information, to keep you informed of new products or services that might be beneficial to you, and to generally understand your needs.

Information We Collect When You Browse Our Website

We do not access information about your identity when you browse our website. In order to improve user experience, we are provided general information about the date and time you accessed our website, the geographic location that you accessed it from, the type of browser that you used, and other non-identifying information, however that information is stored with third parties and you remain anonymous to Gold Star.

Gold Star uses a variety of third party services to provide you with the best possible experience while using our website. We also use third parties such as Google Analytics to help us understand how to tailor our website to assist our visitors. These third parties may collect information from your browser, and may tailor advertising content so that you see our advertisements on other websites. In order to limit tracking of your browser information, you must adjust the Privacy Settings in your browser.

Gold Star uses cookies in order to identify which pages of the site you access, and also to improve your online experience by allowing pages to load faster. Assigning a cookie to your computer does not provide Gold Star with access to your computer or any information contained on the computer, and your computer is not harmed by Gold Star’s use of cookies. Most web browsers afford the opportunity to reject or delete cookies. To reject cookies, you should limit your Privacy Settings. You may also delete cookies in your Internet browser. Please note that if you use more than one type of browser or more than one computer to access the Internet, you may have to remove cookies in each browser and on each computer that you use. If you return to Gold Star, you may receive a new cookie. By rejecting cookies, you may be removing some of your ability to access content on Gold Star’s website. For your convenience, we have included the links below to some common web browsers to assist you in setting your privacy limits. We do not make any representations as to the accuracy of the data contained at these links, and you agree that you assume all risk and responsibility by navigating to the links provided below. For the most up-to-date information, you should contact the company that provides your internet browser.


For Alaska, Illinois, Maryland, and North Dakota Residents: We will not share your personal information with non-affiliates, either for them to market to you or for joint marketing – without your authorization. - For California Residents: We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws. - For Massachusetts, Mississippi and New Jersey Residents: We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing – without your authorization.

Gold Star shares nonpublic personal information:

Links to Other Websites

Gold Star’s website may include links to other websites, whose privacy practices may differ from our own. Any use of those websites will be governed by those privacy statements, and you are encouraged to familiarize yourself with the privacy statement of any website you visit.

Limit Sharing

You have the opportunity to limit the sharing of information to the extent permitted by law. If you wish to limit sharing or opt out, you must request that your information by removed by writing to:

                        Gold Star Mortgage Financial Group
                        ATTN: Compliance Dept.
                        100 Phoenix Drive, Suite 300
                        Ann Arbor, MI 48108

or calling:         734-971-9900

If you establish a new customer relationship with us after you opt out, your previous opt-out request will no longer apply.

Policy Changes

We may update this Policy in accordance with changes to our information security practices. We reserve the right to modify this Privacy Policy at any time without notice, but the most current version will always be available by clicking on the link at the bottom of the URL.

Additional Contact

You may contact our corporate headquarters if you have additional questions regarding our use of your information and the protections that we provide:

Gold Star Mortgage Financial Group, Corporation
Attn: Compliance
100 Phoenix Drive, Suite 300
Ann Arbor, MI 48108

Phone: 734-971-9900