Stephanie Michalik

Closing Department Manager

Stephanie Michalik, Closing Department Manager, is charged with the timely delivery of all Closing Department services while ensuring a consistently seamless and positive Borrower experience. Stephanie’s unwavering commitment to continuous process improvement results in exceptional team training, streamlined closing processes, and proactive communication with all parties involved in closing, particularly Title and Settlement Agents.

Since accepting her leadership role, Stephanie has applied her customer service experience to improving departmental accountability, interdepartmental communication and service consistency, yielding the highest reported consumer satisfaction with Gold Star’s closing services to date. Stephanie holds a Bachelor of Science Degree in Psychology from Eastern Michigan University, and has also studied accounting extensively.